How we recover your funds

A structured, transparent and results-oriented process.

01

Filing a complaint

Fill out our confidential online form. Describe the circumstances of the scam, indicate the amount lost and attach all documents you have: contracts, receipts, screenshots, emails.

  • The more details you provide, the more accurate our analysis will be
  • All types of evidence are accepted
  • Submission is fully secure and confidential
02

Free case analysis

Within 24 hours, one of our experts reviews your case and assesses the real recovery possibilities. If we believe the odds are zero, we tell you directly — at no cost.

  • 100% free initial consultation
  • Response within 24 business hours
  • Honest assessment with no commitment
03

In-depth investigation

Our CFE-certified investigators conduct a full investigation: forensic analysis of blockchain transactions, identification of fraudulent wallets, tracing of financial flows and identification of those responsible.

  • On-chain analysis and wallet tracing
  • Cooperation with international regulators
  • Identification of individuals and entities involved
04

Report and action plan

You receive a comprehensive investigation report along with a detailed step-by-step action plan. This document serves as a strategic tool for recovery efforts, particularly through ADR mechanisms.

  • Complete and documented investigation report
  • Step-by-step action plan
  • Possible recourse: ADR, authorities, justice
05

Fund recovery

Our team supports you in executing the action plan. We coordinate with competent authorities, partner lawyers and alternative settlement mechanisms to maximize your chances of recovery.

  • Support until recovery
  • Coordination with lawyers and authorities
  • 14-day refund guarantee if unsatisfied

What we guarantee you

Free consultation

The initial analysis of your case is entirely free, with no commitment on your part.

Total confidentiality

Your information is never shared with third parties without your explicit consent.

Response within 24h

An expert contacts you within 24 business hours of your case submission.

14-day guarantee

Full refund of our fees if you are not satisfied within 14 business days.

Don't let time work against you.

Every hour counts in recovering your funds. Act now.

File a complaint